{"id":785,"date":"2024-11-08T15:16:02","date_gmt":"2024-11-08T08:16:02","guid":{"rendered":"https:\/\/skillsbuilder.vn\/?p=785"},"modified":"2024-11-16T15:18:03","modified_gmt":"2024-11-16T08:18:03","slug":"quan-ly-xung-dot-trong-doi-nhom-nghe-thuat-tao-nen-su-hop-tac-hieu-qua","status":"publish","type":"post","link":"https:\/\/skillsbuilder.vn\/en\/quan-ly-xung-dot-trong-doi-nhom-nghe-thuat-tao-nen-su-hop-tac-hieu-qua\/","title":{"rendered":"QU\u1ea2N L\u00dd XUNG \u0110\u1ed8T TRONG \u0110\u1ed8I NH\u00d3M: NGH\u1ec6 THU\u1eacT T\u1ea0O N\u00caN S\u1ef0 H\u1ee2P T\u00c1C HI\u1ec6U QU\u1ea2"},"content":{"rendered":"
\"\"<\/figure>\n\n\n\n

Trong m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c hi\u1ec7n \u0111\u1ea1i, xung \u0111\u1ed9t trong \u0111\u1ed9i nh\u00f3m l\u00e0 \u0111i\u1ec1u kh\u00f3 tr\u00e1nh kh\u1ecfi. M\u1ed7i c\u00e1 nh\u00e2n \u0111\u1ec1u c\u00f3 nh\u1eefng quan \u0111i\u1ec3m, gi\u00e1 tr\u1ecb v\u00e0 c\u00e1ch ti\u1ebfp c\u1eadn kh\u00e1c nhau, d\u1eabn \u0111\u1ebfn nh\u1eefng b\u1ea5t \u0111\u1ed3ng. Tuy nhi\u00ean, n\u1ebfu \u0111\u01b0\u1ee3c qu\u1ea3n l\u00fd \u0111\u00fang c\u00e1ch, xung \u0111\u1ed9t kh\u00f4ng ch\u1ec9 l\u00e0 r\u00e0o c\u1ea3n m\u00e0 c\u00f2n tr\u1edf th\u00e0nh c\u01a1 h\u1ed9i \u0111\u1ec3 c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t, g\u1eafn k\u1ebft \u0111\u1ed9i nh\u00f3m v\u00e0 th\u00fac \u0111\u1ea9y s\u1ef1 s\u00e1ng t\u1ea1o.<\/p>\n\n\n\n

I. Xung \u0111\u1ed9t trong \u0111\u1ed9i nh\u00f3m l\u00e0 g\u00ec?<\/strong><\/h3>\n\n\n\n

Xung \u0111\u1ed9t trong \u0111\u1ed9i nh\u00f3m l\u00e0 s\u1ef1 b\u1ea5t \u0111\u1ed3ng gi\u1eefa c\u00e1c th\u00e0nh vi\u00ean do kh\u00e1c bi\u1ec7t v\u1ec1 quan \u0111i\u1ec3m, m\u1ee5c ti\u00eau, ho\u1eb7c phong c\u00e1ch l\u00e0m vi\u1ec7c. Xung \u0111\u1ed9t c\u00f3 th\u1ec3 x\u1ea3y ra \u1edf nhi\u1ec1u m\u1ee9c \u0111\u1ed9, t\u1eeb nh\u1eefng tranh lu\u1eadn nh\u1ecf \u0111\u1ebfn nh\u1eefng b\u1ea5t h\u00f2a nghi\u00eam tr\u1ecdng.<\/p>\n\n\n\n

C\u00e1c lo\u1ea1i xung \u0111\u1ed9t ph\u1ed5 bi\u1ebfn:<\/strong><\/p>\n\n\n\n

    \n
  • Xung \u0111\u1ed9t quan \u0111i\u1ec3m:<\/strong> Kh\u00e1c bi\u1ec7t v\u1ec1 \u00fd ki\u1ebfn trong c\u00e1ch gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1.<\/li>\n\n\n\n
  • Xung \u0111\u1ed9t vai tr\u00f2:<\/strong> M\u00e2u thu\u1eabn li\u00ean quan \u0111\u1ebfn tr\u00e1ch nhi\u1ec7m v\u00e0 quy\u1ec1n h\u1ea1n.<\/li>\n\n\n\n
  • Xung \u0111\u1ed9t gi\u00e1 tr\u1ecb:<\/strong> S\u1ef1 kh\u00e1c bi\u1ec7t v\u1ec1 ni\u1ec1m tin, v\u0103n h\u00f3a ho\u1eb7c \u01b0u ti\u00ean c\u00e1 nh\u00e2n.<\/li>\n\n\n\n
  • Xung \u0111\u1ed9t v\u1ec1 t\u00e0i nguy\u00ean:<\/strong> Tranh ch\u1ea5p khi t\u00e0i nguy\u00ean b\u1ecb gi\u1edbi h\u1ea1n nh\u01b0 th\u1eddi gian, nh\u00e2n l\u1ef1c, ho\u1eb7c ng\u00e2n s\u00e1ch.<\/li>\n<\/ul>\n\n\n\n
    \n\n\n\n

    II. T\u1ea1i sao xung \u0111\u1ed9t x\u1ea3y ra trong \u0111\u1ed9i nh\u00f3m?<\/strong><\/h3>\n\n\n\n
      \n
    1. Kh\u00e1c bi\u1ec7t c\u00e1 nh\u00e2n<\/strong>
      M\u1ed7i th\u00e0nh vi\u00ean trong \u0111\u1ed9i nh\u00f3m \u0111\u1ec1u c\u00f3 t\u00ednh c\u00e1ch, k\u1ef9 n\u0103ng v\u00e0 phong c\u00e1ch giao ti\u1ebfp ri\u00eang. S\u1ef1 kh\u00e1c bi\u1ec7t n\u00e0y \u0111\u00f4i khi d\u1eabn \u0111\u1ebfn hi\u1ec3u l\u1ea7m v\u00e0 tranh c\u00e3i.<\/li>\n\n\n\n
    2. M\u1ee5c ti\u00eau kh\u00f4ng r\u00f5 r\u00e0ng<\/strong>
      Khi \u0111\u1ed9i nh\u00f3m kh\u00f4ng c\u00f3 m\u1ee5c ti\u00eau chung r\u00f5 r\u00e0ng, c\u00e1c th\u00e0nh vi\u00ean d\u1ec5 t\u1eadp trung v\u00e0o l\u1ee3i \u00edch c\u00e1 nh\u00e2n thay v\u00ec \u01b0u ti\u00ean cho \u0111\u1ed9i nh\u00f3m.<\/li>\n\n\n\n
    3. Thi\u1ebfu giao ti\u1ebfp hi\u1ec7u qu\u1ea3<\/strong>
      Vi\u1ec7c truy\u1ec1n \u0111\u1ea1t kh\u00f4ng r\u00f5 r\u00e0ng ho\u1eb7c thi\u1ebfu th\u00f4ng tin c\u00f3 th\u1ec3 l\u00e0m gia t\u0103ng s\u1ef1 m\u00e2u thu\u1eabn v\u00e0 hi\u1ec3u l\u1ea7m.<\/li>\n\n\n\n
    4. \u00c1p l\u1ef1c c\u00f4ng vi\u1ec7c<\/strong>
      Th\u1eddi h\u1ea1n g\u1ea5p r\u00fat ho\u1eb7c kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c l\u1edbn d\u1ec5 khi\u1ebfn c\u00e1c th\u00e0nh vi\u00ean tr\u1edf n\u00ean c\u0103ng th\u1eb3ng, d\u1eabn \u0111\u1ebfn xung \u0111\u1ed9t.<\/li>\n<\/ol>\n\n\n\n
      \n\n\n\n

      III. T\u00e1c \u0111\u1ed9ng c\u1ee7a xung \u0111\u1ed9t \u0111\u1ebfn \u0111\u1ed9i nh\u00f3m<\/strong><\/h3>\n\n\n\n
        \n
      1. T\u00e1c \u0111\u1ed9ng ti\u00eau c\u1ef1c<\/strong>\n
          \n
        • Gi\u1ea3m n\u0103ng su\u1ea5t l\u00e0m vi\u1ec7c:<\/strong> Xung \u0111\u1ed9t k\u00e9o d\u00e0i khi\u1ebfn \u0111\u1ed9i nh\u00f3m m\u1ea5t t\u1eadp trung v\u00e0o m\u1ee5c ti\u00eau ch\u00ednh.<\/li>\n\n\n\n
        • Ph\u00e1 v\u1ee1 m\u1ed1i quan h\u1ec7:<\/strong> Xung \u0111\u1ed9t kh\u00f4ng \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft l\u00e0m gi\u1ea3m l\u00f2ng tin v\u00e0 s\u1ef1 g\u1eafn k\u1ebft gi\u1eefa c\u00e1c th\u00e0nh vi\u00ean.<\/li>\n\n\n\n
        • M\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c c\u0103ng th\u1eb3ng:<\/strong> S\u1ef1 m\u00e2u thu\u1eabn k\u00e9o d\u00e0i t\u1ea1o ra kh\u00f4ng kh\u00ed l\u00e0m vi\u1ec7c ti\u00eau c\u1ef1c.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
        • T\u00e1c \u0111\u1ed9ng t\u00edch c\u1ef1c (n\u1ebfu \u0111\u01b0\u1ee3c qu\u1ea3n l\u00fd \u0111\u00fang c\u00e1ch)<\/strong>\n
            \n
          • Th\u00fac \u0111\u1ea9y s\u1ef1 s\u00e1ng t\u1ea1o:<\/strong> Xung \u0111\u1ed9t v\u1ec1 \u00fd t\u01b0\u1edfng c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn c\u00e1c gi\u1ea3i ph\u00e1p m\u1edbi.<\/li>\n\n\n\n
          • N\u00e2ng cao k\u1ef9 n\u0103ng giao ti\u1ebfp:<\/strong> Qu\u00e1 tr\u00ecnh gi\u1ea3i quy\u1ebft xung \u0111\u1ed9t gi\u00fap c\u00e1c th\u00e0nh vi\u00ean h\u1ecdc c\u00e1ch l\u1eafng nghe v\u00e0 th\u1ea5u hi\u1ec3u nhau.<\/li>\n\n\n\n
          • T\u0103ng c\u01b0\u1eddng g\u1eafn k\u1ebft:<\/strong> Khi xung \u0111\u1ed9t \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft hi\u1ec7u qu\u1ea3, \u0111\u1ed9i nh\u00f3m th\u01b0\u1eddng tr\u1edf n\u00ean m\u1ea1nh m\u1ebd v\u00e0 \u0111o\u00e0n k\u1ebft h\u01a1n.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n
            \n\n\n\n

            IV. C\u00e1c b\u01b0\u1edbc qu\u1ea3n l\u00fd xung \u0111\u1ed9t hi\u1ec7u qu\u1ea3<\/strong><\/h3>\n\n\n\n
              \n
            1. X\u00e1c \u0111\u1ecbnh nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5<\/strong>
              Hi\u1ec3u r\u00f5 nguy\u00ean nh\u00e2n g\u00e2y ra xung \u0111\u1ed9t l\u00e0 b\u01b0\u1edbc \u0111\u1ea7u ti\u00ean \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1. H\u00e3y l\u1eafng nghe \u00fd ki\u1ebfn t\u1eeb t\u1ea5t c\u1ea3 c\u00e1c b\u00ean li\u00ean quan tr\u01b0\u1edbc khi \u0111\u01b0a ra k\u1ebft lu\u1eadn.<\/li>\n\n\n\n
            2. Duy tr\u00ec th\u00e1i \u0111\u1ed9 trung l\u1eadp<\/strong>
              Khi gi\u1ea3i quy\u1ebft xung \u0111\u1ed9t, ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u1ea7n gi\u1eef th\u00e1i \u0111\u1ed9 trung l\u1eadp, tr\u00e1nh \u0111\u1ee9ng v\u1ec1 ph\u00eda b\u1ea5t k\u1ef3 c\u00e1 nh\u00e2n hay nh\u00f3m n\u00e0o.<\/li>\n\n\n\n
            3. Khuy\u1ebfn kh\u00edch giao ti\u1ebfp m\u1edf<\/strong>\n
                \n
              • T\u1ea1o kh\u00f4ng gian an to\u00e0n \u0111\u1ec3 c\u00e1c th\u00e0nh vi\u00ean tr\u00ecnh b\u00e0y quan \u0111i\u1ec3m.<\/li>\n\n\n\n
              • Khuy\u1ebfn kh\u00edch l\u1eafng nghe t\u00edch c\u1ef1c v\u00e0 h\u1ea1n ch\u1ebf c\u1eaft l\u1eddi.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
              • T\u00ecm ki\u1ebfm gi\u1ea3i ph\u00e1p chung<\/strong>\n
                  \n
                • C\u00f9ng c\u00e1c b\u00ean li\u00ean quan th\u1ea3o lu\u1eadn \u0111\u1ec3 t\u00ecm ra gi\u1ea3i ph\u00e1p \u0111\u00f4i b\u00ean c\u00f9ng c\u00f3 l\u1ee3i (win-win).<\/li>\n\n\n\n
                • N\u1ebfu c\u1ea7n, \u00e1p d\u1ee5ng c\u00e1c ph\u01b0\u01a1ng ph\u00e1p nh\u01b0 brainstorming<\/strong> ho\u1eb7c l\u1eadp k\u1ebf ho\u1ea1ch h\u00e0nh \u0111\u1ed9ng<\/strong>.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
                • Theo d\u00f5i v\u00e0 \u0111\u00e1nh gi\u00e1<\/strong>\n
                    \n
                  • Sau khi gi\u1ea3i quy\u1ebft xung \u0111\u1ed9t, theo d\u00f5i xem \u0111\u1ed9i nh\u00f3m c\u00f3 th\u1ef1c hi\u1ec7n \u0111\u00fang cam k\u1ebft kh\u00f4ng.<\/li>\n\n\n\n
                  • \u0110\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3 v\u00e0 r\u00fat kinh nghi\u1ec7m cho c\u00e1c t\u00ecnh hu\u1ed1ng t\u01b0\u01a1ng lai.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n
                    \n\n\n\n

                    V. K\u1ef9 n\u0103ng c\u1ea7n thi\u1ebft \u0111\u1ec3 qu\u1ea3n l\u00fd xung \u0111\u1ed9t<\/strong><\/h3>\n\n\n\n
                      \n
                    1. K\u1ef9 n\u0103ng giao ti\u1ebfp<\/strong>
                      Giao ti\u1ebfp r\u00f5 r\u00e0ng v\u00e0 l\u1eafng nghe ch\u1ee7 \u0111\u1ed9ng l\u00e0 ch\u00eca kh\u00f3a \u0111\u1ec3 hi\u1ec3u v\u00e0 gi\u1ea3i quy\u1ebft xung \u0111\u1ed9t.<\/li>\n\n\n\n
                    2. K\u1ef9 n\u0103ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1<\/strong>
                      Ph\u00e2n t\u00edch v\u1ea5n \u0111\u1ec1, x\u00e1c \u0111\u1ecbnh nguy\u00ean nh\u00e2n v\u00e0 \u0111\u01b0a ra gi\u1ea3i ph\u00e1p hi\u1ec7u qu\u1ea3.<\/li>\n\n\n\n
                    3. K\u1ef9 n\u0103ng \u0111\u00e0m ph\u00e1n<\/strong>
                      \u0110\u00e0m ph\u00e1n kh\u00e9o l\u00e9o \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c s\u1ef1 \u0111\u1ed3ng thu\u1eadn t\u1eeb c\u00e1c b\u00ean li\u00ean quan.<\/li>\n\n\n\n
                    4. K\u1ef9 n\u0103ng \u0111\u1ed3ng c\u1ea3m<\/strong>
                      Hi\u1ec3u c\u1ea3m x\u00fac v\u00e0 quan \u0111i\u1ec3m c\u1ee7a ng\u01b0\u1eddi kh\u00e1c gi\u00fap gi\u1ea3m thi\u1ec3u c\u0103ng th\u1eb3ng v\u00e0 x\u00e2y d\u1ef1ng l\u00f2ng tin.<\/li>\n\n\n\n
                    5. K\u1ef9 n\u0103ng ra quy\u1ebft \u0111\u1ecbnh<\/strong>
                      \u0110\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh nhanh ch\u00f3ng v\u00e0 c\u00f4ng b\u1eb1ng trong c\u00e1c t\u00ecnh hu\u1ed1ng ph\u1ee9c t\u1ea1p.<\/li>\n<\/ol>\n\n\n\n
                      \n\n\n\n

                      VI. M\u1eb9o \u0111\u1ec3 h\u1ea1n ch\u1ebf xung \u0111\u1ed9t trong \u0111\u1ed9i nh\u00f3m<\/strong><\/h3>\n\n\n\n
                        \n
                      1. X\u00e2y d\u1ef1ng m\u1ee5c ti\u00eau chung<\/strong>
                        M\u1ed9t m\u1ee5c ti\u00eau r\u00f5 r\u00e0ng v\u00e0 c\u1ee5 th\u1ec3 gi\u00fap c\u00e1c th\u00e0nh vi\u00ean t\u1eadp trung v\u00e0o l\u1ee3i \u00edch chung thay v\u00ec c\u00e1 nh\u00e2n.<\/li>\n\n\n\n
                      2. Th\u00fac \u0111\u1ea9y v\u0103n h\u00f3a giao ti\u1ebfp c\u1edfi m\u1edf<\/strong>
                        T\u1ea1o \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 c\u00e1c th\u00e0nh vi\u00ean chia s\u1ebb \u00fd ki\u1ebfn m\u00e0 kh\u00f4ng s\u1ee3 b\u1ecb ph\u00e1n x\u00e9t.<\/li>\n\n\n\n
                      3. \u0110\u1ecbnh r\u00f5 vai tr\u00f2 v\u00e0 tr\u00e1ch nhi\u1ec7m<\/strong>
                        \u0110\u1ea3m b\u1ea3o m\u1ed7i th\u00e0nh vi\u00ean hi\u1ec3u r\u00f5 vai tr\u00f2 c\u1ee7a m\u00ecnh trong \u0111\u1ed9i nh\u00f3m.<\/li>\n\n\n\n
                      4. T\u00f4n tr\u1ecdng s\u1ef1 kh\u00e1c bi\u1ec7t<\/strong>
                        X\u00e2y d\u1ef1ng v\u0103n h\u00f3a t\u00f4n tr\u1ecdng v\u00e0 ch\u1ea5p nh\u1eadn c\u00e1c quan \u0111i\u1ec3m \u0111a d\u1ea1ng.<\/li>\n\n\n\n
                      5. T\u1ea1o m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c t\u00edch c\u1ef1c<\/strong>
                        H\u1ed7 tr\u1ee3 nh\u00e2n vi\u00ean v\u1ec1 tinh th\u1ea7n v\u00e0 v\u1eadt ch\u1ea5t \u0111\u1ec3 gi\u1ea3m thi\u1ec3u c\u0103ng th\u1eb3ng v\u00e0 m\u00e2u thu\u1eabn.<\/li>\n<\/ol>\n\n\n\n
                        \n\n\n\n

                        VII. Qu\u1ea3n l\u00fd xung \u0111\u1ed9t trong m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c t\u1eeb xa<\/strong><\/h3>\n\n\n\n

                        V\u1edbi s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a l\u00e0m vi\u1ec7c t\u1eeb xa, xung \u0111\u1ed9t trong \u0111\u1ed9i nh\u00f3m c\u0169ng c\u00f3 th\u1ec3 x\u1ea3y ra do thi\u1ebfu giao ti\u1ebfp tr\u1ef1c ti\u1ebfp v\u00e0 c\u1ea3m gi\u00e1c b\u1ecb c\u00f4 l\u1eadp.<\/p>\n\n\n\n

                        Gi\u1ea3i ph\u00e1p:<\/strong><\/p>\n\n\n\n

                          \n
                        • S\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 giao ti\u1ebfp hi\u1ec7u qu\u1ea3 (Zoom, Microsoft Teams, Slack).<\/li>\n\n\n\n
                        • T\u1ed5 ch\u1ee9c c\u00e1c bu\u1ed5i h\u1ecdp nh\u00f3m th\u01b0\u1eddng xuy\u00ean \u0111\u1ec3 c\u1eadp nh\u1eadt ti\u1ebfn \u0111\u1ed9 v\u00e0 gi\u1ea3i quy\u1ebft m\u00e2u thu\u1eabn.<\/li>\n\n\n\n
                        • Khuy\u1ebfn kh\u00edch giao ti\u1ebfp c\u00e1 nh\u00e2n \u0111\u1ec3 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 t\u1ed1t h\u01a1n gi\u1eefa c\u00e1c th\u00e0nh vi\u00ean.<\/li>\n<\/ul>\n\n\n\n
                          \n\n\n\n

                          VIII. K\u1ebft lu\u1eadn<\/strong><\/h3>\n\n\n\n

                          Qu\u1ea3n l\u00fd xung \u0111\u1ed9t kh\u00f4ng ph\u1ea3i l\u00e0 lo\u1ea1i b\u1ecf ho\u00e0n to\u00e0n c\u00e1c b\u1ea5t \u0111\u1ed3ng m\u00e0 l\u00e0 h\u1ecdc c\u00e1ch x\u1eed l\u00fd v\u00e0 bi\u1ebfn ch\u00fang th\u00e0nh c\u01a1 h\u1ed9i \u0111\u1ec3 ph\u00e1t tri\u1ec3n \u0111\u1ed9i nh\u00f3m. M\u1ed9t ng\u01b0\u1eddi qu\u1ea3n l\u00fd gi\u1ecfi kh\u00f4ng ch\u1ec9 bi\u1ebft c\u00e1ch gi\u1ea3i quy\u1ebft xung \u0111\u1ed9t m\u00e0 c\u00f2n t\u1ea1o ra m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c t\u00edch c\u1ef1c, n\u01a1i c\u00e1c th\u00e0nh vi\u00ean c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i \u0111\u1ec3 \u0111\u00f3ng g\u00f3p v\u00e0 h\u1ee3p t\u00e1c.<\/p>\n\n\n\n

                          H\u00e3y nh\u1edb r\u1eb1ng, xung \u0111\u1ed9t kh\u00f4ng ph\u1ea3i l\u00e0 \u0111i\u1ec1u x\u1ea5u. Ch\u00ednh c\u00e1ch ch\u00fang ta \u0111\u1ed1i m\u1eb7t v\u00e0 gi\u1ea3i quy\u1ebft xung \u0111\u1ed9t m\u1edbi quy\u1ebft \u0111\u1ecbnh s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a \u0111\u1ed9i nh\u00f3m!<\/p>\n\n\n\n

                          4o<\/p>","protected":false},"excerpt":{"rendered":"

                          Trong m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c hi\u1ec7n \u0111\u1ea1i, xung \u0111\u1ed9t trong \u0111\u1ed9i nh\u00f3m l\u00e0 \u0111i\u1ec1u kh\u00f3 tr\u00e1nh kh\u1ecfi. M\u1ed7i c\u00e1 nh\u00e2n \u0111\u1ec1u c\u00f3 nh\u1eefng quan \u0111i\u1ec3m, gi\u00e1 tr\u1ecb v\u00e0 c\u00e1ch ti\u1ebfp c\u1eadn kh\u00e1c nhau, d\u1eabn \u0111\u1ebfn nh\u1eefng b\u1ea5t \u0111\u1ed3ng. Tuy nhi\u00ean, n\u1ebfu \u0111\u01b0\u1ee3c qu\u1ea3n l\u00fd \u0111\u00fang c\u00e1ch, xung \u0111\u1ed9t kh\u00f4ng ch\u1ec9 l\u00e0 r\u00e0o c\u1ea3n m\u00e0 c\u00f2n […]","protected":false},"author":2,"featured_media":786,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-785","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tin-tuc"],"yoast_head":"\nQU\u1ea2N L\u00dd XUNG \u0110\u1ed8T TRONG \u0110\u1ed8I NH\u00d3M: NGH\u1ec6 THU\u1eacT T\u1ea0O N\u00caN S\u1ef0 H\u1ee2P T\u00c1C HI\u1ec6U QU\u1ea2 - Skills Builder VietNam<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/skillsbuilder.vn\/en\/quan-ly-xung-dot-trong-doi-nhom-nghe-thuat-tao-nen-su-hop-tac-hieu-qua\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"QU\u1ea2N L\u00dd XUNG \u0110\u1ed8T TRONG \u0110\u1ed8I NH\u00d3M: NGH\u1ec6 THU\u1eacT T\u1ea0O N\u00caN S\u1ef0 H\u1ee2P T\u00c1C HI\u1ec6U QU\u1ea2\" \/>\n<meta property=\"og:description\" content=\"Trong m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c hi\u1ec7n \u0111\u1ea1i, xung \u0111\u1ed9t trong \u0111\u1ed9i nh\u00f3m l\u00e0 \u0111i\u1ec1u kh\u00f3 tr\u00e1nh kh\u1ecfi. 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